Over the years, as companies strive for growth and a profitable direction, they also manage to achieve a high degree of organizational complexity.  Today they are faced with processes that are costly to manage and increasingly more difficult to assess and control. 

Business Processes, the supporting structures that connect clients with company products and services, represent a significant proportion of costs and all too often prove to be ineffective, failing to perform at levels that consistently meet client and business expectations.  Ineffective processes are slow to deliver results and frequently yield defective output.  Customer complaints, operational losses, client attrition, high loss reserves, audit findings, legal and regulatory fines and penalties are not only an “after-the-fact” result, they are also the more commonly accepted attributes used by organizations to quantify business problems and prioritize improvement opportunities. 

Defective products and services not only contribute towards increasingly higher operating costs, diminishing profit margins and higher exposure to risk, but are also responsible for threatening client loyalty and jeopardizing long-term business relationships.  Focusing internally, ineffective processes limit employees’ ability to thrive, contributing to high levels of frustration, low employee morale and low productivity.

Founded in 2002, eTrans Consulting Corporation works with clients to create and implement strategies that increase the effectiveness of their organization and its people by focusing on how business processes are structured and managed to drive business performance.  Our team of professionals combines a wealth of technology know-how and rich, experienced-based understanding of business and organizational complexities to deliver innovative structural and systemic solutions that help drive operational excellence and enable robust organizational performance and business management.